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ACCOUNTABILITY PROCESS

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Frederick Auto Body Shops

Advantages ♦ Increases your satisfaction ♦ Increases employee accountability

Maintaining high quality can be a tough task. We use the Quality Control Form that has been developed by the DuPont™ Performance Alliance™. These forms require all the employees that work directly on your vehicle to step back and re-analyze the effects of the process with a fresh view.

The Quality Control Form is a requirement, not an option. It standardizes the experience that all our customers will enjoy. It raises the standard in the collision repair industry and keeps it high. All the little things are not forgotten; they become important in the final stages of the repair process. The Quality Control Form is essential in providing quality service.

  

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